How we verify

Pre-launch version, last updated September 30, 2026.

Each listing shows two separate tags, one for the license and one for insurance, and an ownership label. This page explains what each one means, and what it does not.

License tags

A license tag states what we checked and when. We check a license against the record of the board that issued it. The tag does not say a license is in force today, and it is not a guarantee of any work.

License tag states
Tag	When it appears
License verified [date]	A license on file was checked against the issuing record on that date and had not passed its expiry date.
License expired [date]	The most recent license on file passed its expiry date.
No state license required for this trade	The trade's record says no state license is required, with a source and the date the source was reviewed.
License not yet verified	No license is on file, one is waiting to be checked, or it could not be verified. This says only that we have not verified it.

Which trades need a license in NC

HVAC: No requirement is recorded yet, so a license here shows "License not yet verified" unless it has been verified.
Plumbing: No requirement is recorded yet, so a license here shows "License not yet verified" unless it has been verified.
Electrical: No requirement is recorded yet, so a license here shows "License not yet verified" unless it has been verified.
Roofing: No requirement is recorded yet, so a license here shows "License not yet verified" unless it has been verified.
Pest Control: No requirement is recorded yet, so a license here shows "License not yet verified" unless it has been verified.

Insurance tags

We check a current certificate of general liability insurance. The tag states what the certificate showed on the date we checked it. It does not say a policy is in force today, and insurance is never marked "not required".

Insurance tag states
Tag	When it appears
Insurance verified [date]	A current certificate of general liability insurance was checked on that date and had not passed its expiry date.
Insurance expired [date]	The most recent certificate on file passed its expiry date.
Insurance not yet verified	No certificate is on file, one is waiting to be checked, or it could not be verified. This says only that we have not verified it.

A provider with verified insurance can show you the certificate; you can ask for it.

Workers' compensation, bonds, and similar facts are not tags. They show a date when we checked them, and otherwise "Reported by provider".

Ownership labels

An ownership label appears only after an admin checks it against the state business registration. Ownership labels explained has what each label means.

How providers are ordered

Providers are listed in rotating order. Order is not a ranking.

On a trade page, the order rotates every hour so that no company gains a position from its name, its ownership label, its credential tags, or anything a company can pay for or ask for. The order is the same for everyone in the same hour and stays steady while you browse. To keep it steady, the site sets one small cookie that holds a single number. Privacy has the details.

Listed providers and verified credentials

These counts are of the providers listed on each trade page today, as of November 11, 2026. A provider listed under more than one trade is counted under each.

Listed providers by trade and ownership label, as of November 11, 2026
Trade	Listed	Locally owned and operated	Locally owned franchisee	Independently owned, regional	Location of a larger company	No ownership label yet

Providers with a verified license and with verified insurance, by trade, as of November 11, 2026
Trade	Listed	License verified	Insurance verified

In a trade that needs no state license, a low license count is expected: those providers show the requirement instead.

Last updated September 30, 2026.